Privacy Policy
CARMELO Paris holds great importance to the protection of your personal data.
Data collected: We collect your information via contact forms, order forms and newsletter subscription forms.
The data may include: surname, first name, address, email address, telephone number, IP address and order history.
Purpose of processing:
- Order and delivery management
- Responses to enquiries via forms
- Sending information and commercial offers
- Statistical analysis of website traffic (cookies)
Legal basis for processing your data: We collect your personal data via forms on the basis of your consent (e.g. newsletter subscription, contact requests). We process your order details on the legal basis of contractual necessity in order to complete your purchase. We analyze website usage data on the basis of our legitimate interest in improving our services, using anonymized statistics.
Retention period:
- 3 years for inactive contacts
- 10 years for customer invoices
- 13 months for cookies
Recipients: Your data is not sold. It is processed by our internal team, our payment/delivery providers and our host.
User rights: In accordance with the GDPR, you can access your data, rectify it, request its deletion, or object to its processing.
To exercise your rights: carmelo@sospacific.co
Cookies: a consent banner is displayed on your first visit. You can manage your preferences at any time.